HOTLINE 9:00 a.m.- 9:00 p.m. ET
Monday thru Saturday
TAKE NOTE: our hotline service has changed. Our dedicated telephone hotline and message line is available 9:00 a.m.- 9:00 p.m. Monday thru Saturday and closed on Sunday for those experiencing the pain of grief before, during or after the loss of a beloved pet. Our support hotline is managed by experienced Day By Day team members for pet caregivers in distress while caring for an ill or aged pet, before an impending loss, during the decision-making process, and after loss. We are here for you.
Please note: when choosing to leave a message on our overnight night message line, your call will be returned the following day after 9:00 a.m. ET.